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OpenAI reports ChatGPT outage as users in multiple regions report access problems

Monday, April 20, 2026Technology & SocietyWell-covered3 frames

The Facts

  • ChatGPT experienced an outage or significant instability on Monday that affected users' ability to access or use the service.
  • Downdetector showed a sharp rise in user reports about ChatGPT problems during the disruption.
  • OpenAI said on its status page that it was investigating the issue.
  • OpenAI's status updates said the disruption affected both ChatGPT and Codex.
  • Multiple reports said OpenAI also warned that its API platform was affected during the incident.
  • Some users reported problems such as failed responses, login issues, or chat history not loading.
  • Later reports said the disruption appeared to ease after several hours, with complaint levels falling and service recovering for many users.
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Context

What services were confirmed by OpenAI as affected?

OpenAI's status page updates, as quoted by multiple outlets, said the issue affected ChatGPT and Codex, and some reports also said the API platform was impacted Android Authority,TNH1,El Confidencial,РБК-Украина.

How did users know the outage was widespread?

News reports cited spikes in Downdetector complaints and said users in multiple countries were reporting that ChatGPT would not load or respond Olhar Digital - O f…,News18,OBOZREVATEL,nsctotal.com.br.

Was the problem resolved?

Later coverage said the outage appeared to subside after a few hours: Downdetector reports fell, and one report said OpenAI stated it had resolved the underlying issue Tom's Guide,Il Post,nsctotal.com.br.

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Independent coverage (50)

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eWEEKChatGPT Outage Hits Thousands of Users Worldwide, OpenAI Inv...
crypto.newsChatGPT Outage Hits Global Users on Monday
TNH1ChatGPT apresenta instabilidade nesta segunda-feira (20)
see.newsAI Apps Hit by Global Outage | Sada Elbalad
Комментарии УкраинаГлобальний збій ШІ: ChatGPT та інші сервіси масово "лягли" п...
Комментарии УкраинаГлобальный сбой ИИ: ChatGPT и другие сервисы массово "легли"...
GEO TVChatGPT down for thousands of users worldwide
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Diário do NordesteChatGPT da Open AI fica fora do ar nesta segunda-feira (20) ...
Morocco World NewsOpenAI Outage: ChatGPT and Codex Services Stabilize After Da...
Virgilio Roma.ChatGPT down con Gemini e Claude, problemi di accesso all'in...
ms.detector.mediaУ роботі ШІ-сервісів стався глобальний збій
OBOZREVATELВ работе ChatGPT произошел масштабный сбой: в чем причина и ...
El Comercio PerúChatGPT sufre caída global por varias horas y luego se resta...
InternetUA ChatGPT, Gemini та інші чат-боти перестали працювати по всьо...
3D Juegos¿ChatGPT no te responde? No eres el único, se trata de un pr...
TechGenyzChatGPT Down: Thousands of Users Reports Issues with App Fai...
БИЗНЕС Online — Новости Казани, Татарстана, общество, политика, рейтинги, экспертыВ мире произошел массовый сбой в работе ChatGPT
The Times of IndiaChatGPT, Codex down: OpenAI's two popular apps facing outage...
LivesystemsChatGPT Störung trifft weltweit zahlreiche Nutzer
MadridiarioChatGPT se cae a nivel mundial: los usuarios informan de fal...
uol.com.brChatGPT fora do ar? Ferramenta apresenta instabilidade hoje
Судебно-юридическая газетаМассовый сбой в OpenAI -- "вышли из строя" не только ChatG...
КП в УкраинеВ работе ChatGPT и других AI-моделей произошел масштабный сб...
eju.tvSe cayó ChatGPT: Los servidores de la IA presentan fallas a ...
El País CaliSe cayó ChatGPT: ¿qué pasó y cuándo vuelve? Este es el repor...
DIÁRIO DO ESTADO | Confira as principais notícias do Brasil e do mundoEntenda como a falha do ChatGPT impacta produtividade no Bra...
unn.uaChatGPT та низка ШІ-сервісів зіткнулися зі збоями - Downdete...
HERALDOChatGPT sufre una caída a nivel mundial
Red Uno¿No te cargaba ChatGPT? Esto dijo OpenAI sobre la caída masi...
armenpress.amВ работе платформ ChatGPT и Gemini зафиксированы сбои в разн...
TechGenyzChatGPT Down: Thousands of Users Hit by Major Outage on Apri...
Jornal Diário do Grande ABCChatGPT apresenta instabilidade nesta segunda-feira (20) - D...
techno.nv.uaЗнову глобальний збій? ChatGPT та ШІ-агент Codex перестали п...
Diario Primera LineaCayó Chat GPT: los servidores de la IA presentan fallas a ni...
El-Balad.comChatgpt Down as the Outage Spreads Across App, Website, and ...
Semana.com Últimas Noticias de Colombia y el MundoSe cayó ChatGPT: qué se sabe de la falla global de este 20 d...
DIÁRIO DO ESTADO | Confira as principais notícias do Brasil e do mundoInterrupções marcam segunda-feira para usuários do ChatGPT d...
TechloyIs ChatGPT Down? Why It May Not Be Working for You
DonaukurierChatGPT down: Zehntausende Nutzer melden Probleme
Em TempoChat GPT fica fora do ar nesta segunda - Portal Em Tempo
LatestLYChatGPT Down: OpenAI's AI Service Suffers Outage Globally In...
unianChatGPT, Gemini та інші чат-боти перестали працювати по всьо...
NewsXIs ChatGPT Down In India? Users Report Errors And Failed Res...
MisionesOnlineFallas globales en ChatGPT
Il PostChatGPT, Gemini e altri chatbot sono tornati a funzionare re...
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