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Privacy Policy

Effective Date: March 12, 2026 · Last Updated: March 12, 2026

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This Privacy Policy explains how Skylark Creations LLC, 10717 Owens St, Westminster, CO 80021 (“Skylark Creations,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information in connection with the FrameDialwebsite, products, emails, and related services (collectively, the “Service”).

If you do not agree with this Privacy Policy, please do not use the Service.

1. Scope

This Privacy Policy applies to personal information we process through FrameDial, including when you:

  • visit frame-dial.news;
  • create an account;
  • subscribe to or receive our emails;
  • interact with stories, dials, or settings;
  • contact us; or
  • otherwise use the Service.

This Privacy Policy does not apply to third-party websites, publishers, platforms, or services that may be linked from the Service.

2. Personal information we collect

2.1 Information you provide directly

Depending on how you use FrameDial, we may collect:

  • email address — used for account creation, authentication, verification, and digest delivery;
  • display name or signup metadata you choose to provide;
  • category preferences and other account settings;
  • subscription preferences for daily or weekly digests;
  • communications you send to us, including support requests and feedback; and
  • payment-related account metadata such as a Stripe customer ID if we later activate paid features.

We do not intentionally collect payment card numbers ourselves. If paid features are activated, payment details will be handled by our payment processor.

2.2 Information collected automatically

When you use the Service, we and our providers may automatically collect certain technical or usage information, such as:

  • pages viewed;
  • links clicked;
  • stories opened;
  • dial movements or frame interactions;
  • referrer information and UTM parameters;
  • browser type, device type, operating system, and general session data;
  • diagnostics, crash reports, and error logs; and
  • server, request, and security logs, which may include IP addresses or similar identifiers.

We do not use IP addresses for location profiling or targeted advertising.

2.3 Cookies, local storage, and similar technologies

We use cookies, local storage, and similar technologies for authentication, analytics, functionality, and debugging.

Examples include:

  • authentication cookies used by our auth provider;
  • analytics cookies or identifiers used by Amplitude;
  • local storage used to remember whether you dismissed UI tutorials; and
  • technologies used to support security, session continuity, and product performance.

You can control cookies through your browser settings, but disabling certain cookies may affect login and core functionality.

2.4 Email analytics

Emails sent through our providers may include technologies that let us measure:

  • whether an email was opened; and
  • whether a link in the email was clicked.

We use this information to understand deliverability and engagement, improve email quality, and manage subscriptions.

2.5 Information we do not intentionally collect

We do not intentionally request or collect the following through the Service:

  • physical mailing address from users;
  • phone number;
  • demographic characteristics such as race or gender;
  • contacts or address book data;
  • precise geolocation;
  • biometric data; or
  • payment card details directly.

3. How we use personal information

We may use personal information to:

  • create and manage accounts;
  • authenticate users and maintain sessions;
  • send verification, transactional, operational, daily digest, weekly digest, and support emails;
  • remember category and product preferences;
  • provide, operate, maintain, troubleshoot, and improve the Service;
  • measure usage and engagement;
  • monitor reliability, security, and abuse;
  • comply with law and enforce our terms;
  • respond to support requests or other communications; and
  • plan, test, and evaluate new features.

We do not use personal information to personalize AI-generated news content on an individual basis at this time. Generally, users see the same editorial content.

4. How AI processing works

FrameDial uses AI tools to help generate or assist with news summaries, frame analysis, and other editorial outputs.

Our current practice is to send news content and editorial instructions to our AI provider, rather than user prompts containing your personal information. We do not intentionally include your email address or other account information in AI generation prompts for daily story content.

That said, if you contact us directly and we use AI tools internally to help analyze support or product feedback, we may process the information you provide for those operational purposes.

5. Legal bases for processing (where applicable)

Depending on where you live, we may rely on one or more of the following legal bases:

  • Performance of a contract — for example, to create your account, authenticate you, or deliver the Service you request;
  • Legitimate interests — such as operating, securing, improving, and analyzing the Service;
  • Consent — where required by law, such as for certain email communications or certain analytics technologies;
  • Legal obligation — where processing is necessary to comply with applicable law; and
  • Protection of rights and safety — when necessary to detect abuse, protect users, or enforce our policies.

6. How we disclose personal information

We do not sell your personal information, and we do not share personal information for cross-context behavioral advertising.

We may disclose personal information in the following circumstances:

6.1 Service providers and processors

We may share information with vendors and service providers that help us run FrameDial, including providers for:

  • authentication;
  • database hosting;
  • AI processing;
  • email delivery;
  • analytics;
  • error monitoring;
  • payment processing, if activated; and
  • application hosting and infrastructure.

6.2 Legal and safety reasons

We may disclose information if we believe doing so is reasonably necessary to:

  • comply with law, regulation, subpoena, court order, or lawful request;
  • protect the rights, property, or safety of us, users, or others;
  • detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity; or
  • enforce our agreements and policies.

6.3 Business transfers

We may disclose information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

7. Current third-party services we use

FrameDial currently uses or may rely on the following categories of providers:

  • Supabase for authentication and session handling;
  • Neon for primary database hosting;
  • OpenAI for AI-assisted content generation and related processing;
  • SendGrid for email delivery and email engagement tracking;
  • Amplitude for product analytics;
  • Sentry for error monitoring and session replay / debugging tools;
  • newsapi.ai / Event Registry for news event and article data;
  • Render for hosting and job execution; and
  • Stripe for payment processing if paid features are activated.

We may change providers over time. If we do, we may update this Privacy Policy accordingly.

8. Session replays, diagnostics, and debugging

To diagnose issues and improve the Service, our monitoring tools may collect error reports, technical metadata, and limited session replay information. Depending on the circumstances, replay or diagnostic tools may capture interface content visible on screen at the time of the error or session sample.

We use these tools for debugging, performance monitoring, and reliability — not for advertising.

9. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with law, resolve disputes, and enforce our agreements.

In general:

  • account information is retained until your account is deleted or no longer needed for business or legal purposes;
  • subscription preferences and unsubscribe records are retained as needed to honor your choices and maintain compliance;
  • email delivery and engagement records may be retained according to our provider settings and compliance needs;
  • analytics records may be retained according to provider retention settings;
  • diagnostic and error-monitoring data may be retained according to provider retention settings; and
  • news content and historical digest records may be retained as part of the product archive.

Unsubscribing from emails does not by itself delete your account.

10. Your choices and rights

10.1 Account and email choices

You can:

  • update certain account settings through the Service, where available;
  • unsubscribe from digest emails through the unsubscribe link in the email;
  • contact us to request account deletion or support.

10.2 Privacy rights

Depending on where you live and subject to applicable law, you may have rights to:

  • know whether we process your personal information;
  • request access to personal information we hold about you;
  • request correction of inaccurate personal information;
  • request deletion of personal information;
  • request portability of certain personal information;
  • object to or restrict certain processing; and
  • withdraw consent where processing is based on consent.

To exercise rights, contact us at hello@frame-dial.news. We may need to verify your identity before acting on a request.

10.3 California notice

If California privacy law applies to you, you may have rights including the right to know, access, correct, delete, and receive information about how we process personal information, subject to legal exceptions.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

10.4 International users

If you are located outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our providers operate. Those countries may have data protection laws that differ from those in your jurisdiction.

11. Security

We use administrative, technical, and organizational measures designed to protect personal information. However, no system is perfectly secure, and we cannot guarantee absolute security.

Please use a strong password, protect your account credentials, and notify us if you believe your account or information has been compromised.

12. Children’s privacy

FrameDial is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

If you believe a child under 16 has provided personal information to us, contact us at hello@frame-dial.news, and we will take appropriate steps to review and delete the information where required.

13. Third-party publishers and source material

FrameDial links to third-party publishers and sources. When you click through to a source article, that publisher’s privacy policy and terms apply to your visit.

We are not responsible for the privacy or data practices of third-party publishers or sites.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on the Service and revise the “Last Updated” date above. Your continued use of the Service after the updated Privacy Policy becomes effective means you accept the revised policy, to the extent permitted by law.

15. Contact us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Skylark Creations LLC
10717 Owens St
Westminster, CO 80021
Email: hello@frame-dial.news